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Scopes n' More Policies:
Thank you for
visiting Scopes n More and Riflescopes4Less.com. It is our intent to be
both forthright and clear regarding our policies. If your questions are not answered
by the information on this page, please email us at SNMAdmin@cableone.net.
Also, feel free to make any suggestions regarding our website. Without you, the
customer, we dont have a business.
Low
Price Guarantee:
At Scopes n More, our goal is to offer our customers
great service and the best prices on name brand optics. Because some of our larger
competitors get bulk discounts that we're not privy to, it's sometimes hard to
compete. Although we can always provide better service, we'll try hard to beat their
price as well. Our promise to you is simple:
If
we can't beat a competitor's lower advertised price by 5%, we'll sell you that
product at our 'Cost Plus' policy floor :
Cost +$15 for products to
$300, or Cost +5% for products over $300. |
-Customer
will pay normal shipping fees.
-Products under $150 (our price) are not eligible.
-Competitor's price+S&H cannot exceed ours. |
-Competitor's
merchandise must be in stock.
-Backordered merchandise is not eligible.
-Merchandise found at auction is not eligible. |
| For
Night Vision products, please see our Night Vision Policies. |
If you've found a competitive
price on an optic we carry, or if you'd like us to beat the price on an optic we don't
stock online, just drop us an email. Tell us the model, the best price you've found,
and where you found it. Send it to SNMAdmin@cableone.net.
Payment:
For domestic online orders, we accept the following modes of payment:
Please
Note: Scopes n' More exercises meticulous scrutiny
with suspicious orders. Unverifiable suspicious orders will be cancelled
! If you suspect your order may look suspicious when received, please contact
us in advance for verification arrangements.
Sales
Tax:
Scopes n More is required to collect a 6% sales
tax for all orders shipping to Idaho, the state in which our business offices are
located. Also, ATN brand night vision optics and daytime optics that ship from
California will require an 8% sales tax if shipping to CA. Sales tax will be
calculated automatically at checkout for orders that list an affected shipping
address. Tax exempt institutions wishing to ship to a taxable address should contact
us at SNMAdmin@cableone.net
for special order instructions.
Because California
sales tax affects only a portion of our merchandise, affected part numbers (those
beginning with ATN or USNV) are hosted in a separate shopping cart. For most
shoppers, this will not affect your shopping experience. If you click a page link
that transitions between products hosted in different carts, you will be asked to confirm
before proceeding. Any purchases in you cart will not be accessible from pages
hosted in the other cart.
Warranty:
All of our
products are brand new, and not used or refurbished. As such, each product carries
the original equipment manufacturer's full warranty against defects and
craftsmanship. All warranty claims and repairs must be directed to the respective
manufacturer, and not to Scopes n More.
All products are shipped with the manufacturer's warranty and contact information
enclosed. Additionally, you can email us at SNMAdmin@cableone.net,
and we will provide the appropriate contact information.
All Products are
insured against shipping and handling mishaps. However, It is the customer's
responsibility to inspect the package at time of delivery, and to reject any parcel that
is opened or damaged. If the package is accepted in poor condition, the shipping
insurance may be nullified.
Domestic
Shipping:
Our warehouses operate Monday-Friday 8:00 am to 5:00 PM. All orders placed by 2:30
PM Central time should be shipped the following business day, and will be shipped from the
warehouse closest to your delivery address. All orders received after 2:30 PM may
ship the following business day.
Except where
otherwise marked, Scopes
n More charges a flat
shipping fee of $7 for Gun Scopes & Binoculars, $5 for Night Vision, and $10 for
Spotting Scopes. Scope Rings and Bases ship for $2 per set, but are subject to a $5
shipping minimum when purchased alone. We do offer reduced shipping on several
specially marked items. Parcels are typically shipped via UPS Ground or US priority
mail, but our suppliers reserve the right to use the shipper of their choice.
In most cases,
merchandise is received within 5 delivery days. Night Vision orders should be
received within 10 business days. All merchandise is shipped directly from our
suppliers' warehouse and will be addressed as such. Our suppliers currently include
ATN, Gun Accessories, Morovision, Night Optics, Rigel, RSR Group, US Night Vision, and
Wynit.
All Products are insured against shipping and handling mishaps. However, it
is the customer's responsibility to inspect the package at time of delivery, and reject
any parcel that is opened or damaged. Such products will be returned to the
warehouse of origination. Subject to availability, Scopes
n More will ship the replacement item within 2 business days of
receipt. If the package is accepted in an abused condition, the shipping insurance
may be made void.
Domestic
Express Shipping:
Express delivery
options are now available in many product details, or by clicking the "Continue
Shopping" button at checkout. To accomodate the variety of suppliers and
warehouse locations that we ship from, express shipping is priced flat-rate by
category. Express delivery charges may be additional for residents of Hawaii or
Alaska. To price shipping for large orders, to price express delivery to Alaska or
Hawaii, or to request AM or Saturday delivery, send email to SNMOrders@cableone.net.
For requests at purchase, be sure to include your order number. Please bear in mind
that delivery is subject to product availability, payment verification, and the operating
hours of Scopes
n More and our
suppliers.
Please Note: Express
delivery services typically require a signature of receipt. Delivery will likely be
delayed if nobody is present at time of attempted delivery.
International
Shipping: Please see our International
Policies.
Cancelled Orders:
Orders cancelled
at the customer's request for reasons other than availability will be charged a 7%
cancellation fee. Orders cannot be cancelled after the product has shipped.
However, if delivery of the parcel is refused, the parcel will be returned to the address
of origin, and your order will be handled as a return (see policy below). At the
discretion of Scopes n More, payment will
be returned to the credit card, or remitted by check to the billing address on the order
within 5 days of cancellation.
Returns &
Exchanges:
For Night Vision Returns &
Exchanges, please see our Night Vision Policies.
With few
exceptions, Scopes n More will
accommodate returns as allowed by each of our merchandise distributors. Those
products marked with "All Sales Of This Product Are Final" or similar are not
eligible for return or exchange. However, Scopes
n More will gladly provide manufacturer warranty contact information for
any of our merchandise.
For the majority of our products, those not marked
with "All Sales Of This Product Are Final" or similar, returns will be accepted
by prior arrangement, within 30 days of purchase. Please contact us for a Return
Authorization (RA) number and complete return instructions before mailing any
merchandise. Merchandise that is returned without an RMA and all necessary
information may be misdirected and not posted to your credit. As such, Scopes n More is not responsible for items that are
returned without authorization. Also, because we do not stock merchandise at our
business office, any merchandise returned to our business office will be charged
additional shipping and handling, and credit will be delayed until received by the
appropriate supplier.
Packaged items must be returned in their original package,
and with the original paperwork. Hermetically sealed and cellophane-wrapped products
must remain sealed for return, and rifle scopes that have been ring-mounted cannot be
returned. Also note that return postage must be prepaid by the customer.
Subject to acceptance of the returned product's condition,
within 7 business days of receipt payment will be credited to the original card of
billing, or remitted by check to the billing address on the original order. Returned
merchandise will be charged a 10% restocking fee, and shipping fees are
non-refundable. For merchandise exchanges, a 10% restocking fee will be applied to
any issued credit.
For products purchased with promotional or reduced shipping,
upon return the difference between normal shipping fees and paid shipping will be deducted
from any issued credit. If promotional merchandise is retained by the customer after
product return, the difference between the regular price and the paid price will be
deducted from any issued credit.
Again, it is the customer's responsibility to inspect their
package at time of delivery, and reject any parcel that is opened or damaged. All
other warranty, repair, and replacement claims must be directed to the original equipment
manufacturer.
When a product is purchased, we will deliver the merchandise
corresponding to our model number. It is the customer's responsibility to research
the merchandise before purchasing, and to note any discrepancies. Scopes
n More will not be
responsible for changes in design, appearance, or naming. Any returns due to
discrepancies between our presentation and delivered merchandise of the same model number
will be subject to normal return/exchange procedures and policies.